When asked how they rated their hospital stay, about two-thirds of patients in Connecticut hospitals offer the highest, or very high, ratings. And when asked if they would recommend the hospital to friends and family, a greater number, 72 percent on average, say they “definitely” would. A closer look at the number included in the U.S. News report on best hospitals, shows distinctions among Connecticut’s medical institutions – according to their patients.
Those receiving the largest percentage of very high overall ratings from patients are Middlesex Hospital (76%), St. Vincent’s Medical Center (73%), Danbury Hospital (72%) and Yale-New Haven Hospital (68%) – the only facilities to exceed the statewide average of 66 percent.
Topping the list of those that would definitely be recommended to family and friends by patients were Middlesex Hospital and Danbury Hospital, both with 79%, and St. Vincent’s Medical Center and Yale-New Haven Hospital, each with 77%. Others exceeding the statewide average of 72 percent were St. Francis Hospital and Medical Center, Hartford Hospital, and Stamford Hospital, all with 73 percent.
The hospitals with the lowest percentage of patients offering the highest overall rating were Waterbury Hospital and Bristol Hospital. The lowest percentage who would recommend the hospital at which they were patients to their friends and family were Charlotte Hungerford Hospital in Torrington, Bristol Hospital, and Waterbury Hospital.
In addition to those responses, data is developed based on patient responses to questions related to pain control, staff courtesy, cleanliness of facilities, staff responsiveness to patient needs, and information provided related to discharge and recovery.
The data was compiled in August 2012 and release this month.