Insurance Capital Summit is Tuesday in Hartford; Looking Ahead at Industry Trends & Opportunities

“Achieving Peak Performance in the Insurance Industry” is the theme of a one-day summit conference Tuesday (June 21) in downtown Hartford, attracting industry representatives from across Connecticut’s Capital City and across the globe.

Organizers of the Insurance Capital Summit explain the focus of the event this way:

“There is a new way of working and thinking, and the insurance industry has adapted well to the changes. The evolution of insurance has accelerated at a rapid rate but how are insurers keeping pace and more importantly, how are they achieving the ultimate goal: long-term sustainability and enduring customer relationships?

Against the backdrop of the Insurance Capital of the World, the Summit highlights the unique perspectives of some of the most prominent leaders and companies in today’s global insurance industry and delivers an unparalleled opportunity to explore the transformative forces in insurance practice today.”

Sessions are to be held in-person at the Connecticut Convention Center, and a virtual option is also available for registrants.  Costs are $400 for in-person attendees, $50 for virtual replays, and no charge for “future talent,” defined as current graduate and undergraduate students as well as those who have graduated within the past two calendar years (2020 & 2021). 

Among the event’s panels are one focusing on the “new marketplace,” examining “the emerging risks and customer needs of digital first businesses through new distribution models, claims experiences and protections. Ultimately, shaping what the future of insurance may look like for all consumers.”  Panelists include:

  • Greg Toczydlowski, President Business Insurance, Travelers (moderator)

  • Matt Gaschel, Chief of Staff to the Chief Insurance Officer, Amazon

  • Anita Sathe, US & Global Bluestream Affinity Leader, Marsh & McLennan Companies

  • David Summers, Group CEO, Simply Business

A session on “Innovation & Data” highlights that “from customer service to actuarial science, data is embedded in each strategic decision” in the industry, and looks at new risks being identified and new products emerging as a result.”  Panelists include:

  • Jim Bedard, CFO M&A and Advanced Analytics, UnitedHealthcare (moderator) ​

  • Rohit Puranik, Global Head – Insurance Partnerships, Alliance and M&A, Infosys

  • Mindi Work, SVP & Chief of Strategy, Symetra

  • Steven Abel, Managing Director, EPAM

Speakers will also include Connecticut Governor Ned Lamont, Commissioner David Lehman of the Department of Economic and Community Development, Hartford Mayor Luke Bronin, and David Griggs, President/CEO of the MetroHartford Alliance.

A session focused on assessing shifting talent acquisition strategies will include:

  • Lisa Lounsbury, CEO, Big I CT/NY (moderator)

  • Kim Bishop, Chief Talent Officer, MHA + AllHart

  • Marlene Dailey, Financial Services Senior Analyst and Director, RSM

  • Michelle Deitchman, Lead HR Business Partner, The Hartford

  • Susan Ahrens, SVP, Human Resources, Marketing & Communications, Community Relations, HSB – a Munich-Re Company

Breakout sessions during the day-long conference will include discussions of “trust in the digital age,” industry support for “better health, mental well-being, and financial wellness,”  and game-changing trends in the industry that are “driving insurance forward.”  Included on the panel are:

  • Paul Tyler – Chief Marketing Officer, Nassau Financial Group; Re/Imagine (moderator)

  • Joy Kinnear, Trade & Investment Officer, U.K. Department of International Trade

  • Ojala Naeem, Director of Innovation, Travelers

  • Niall Barton, Chairman & Founder, Wrisk

  • Stacey Brown, Founder, InsurTech Hartford

Title sponsor for the Insurance Capital Summit is pwc.  Keynote sponsors include The Hartford and Travelers,  Presenting Sponsor is the State of Connecticut’s Department of Economic and Community Development.  Sponsors also include CGI, HSB, Symetra, Cognizant, Connecticare, WellSpark, Infosys, Novo Nordisk, Delta Dental, Voya, Conning, Lincoln Financial, RSM and EPAM.