Report Outlines Responses to Opioid Emergency as Numbers Climb

It’s official.  The opioid crisis has grown from a national crisis to a national emergency.  That fact is plainly evident than in Connecticut. The national Centers for Disease Control and Prevention (CDC) estimates there are enough opioid prescriptions for every American adult to have their own bottle. Connecticut saw 729 deaths from drug overdoses two years ago, and 917 last year. Published reports suggest that the number is trending towards a thousand deaths in the state this year.

In 2012, Connecticut was ranked 50th in the nation in opioid deaths, with just 2 per 100,000 people.  By 2015, that number spiked 5-and-a-half times, and Connecticut's ranking climbed to 12th.The latest numbers from the Office of the Chief State's Medical Examiner show the trend continued in 2016, with a 21 percent increase in deaths involving opioids in a year.

According to the National Center for Health Statistics, the first three quarters of 2016 brought an average overdose death rate of 19.3 per 100,000 population — a rate that’s 17 percent higher than during the same period in 2015.  If 2016’s rate holds steady through the final quarter — data for it isn’t yet available — it is anticipated that more than 62,300 people will have died of overdoses in the United States in 2016. For Connecticut, however, last year’s numbers were more than 25 deaths per 100,000 - significantly higher than the national average.

A 28-page policy report produced this year by the Governing Institute found that Baltimore, Washington, Ohio, Massachusetts and Pennsylvania “serve as models for other states to jump start their efforts,” to respond to the opioid crises.

The addictive nature of opioids and overprescribing are fueling the epidemic, the Governing report explains, pointing out that “in the last 15 years, the number of opioids prescribed and sold in the U.S. has quadrupled, even though the amount of pain Americans report is the same.”

“The most important thing for policymakers to remember is this epidemic is a multi-faceted that requires multifaceted policy solutions,” the report, “A Crisis: A Practical Guide for Policymakers to Mitigate the Opioid Epidemic,” concluded.

A report released last week from a national commission led by New Jersey Gov. Chris Christie noted that number of deaths is approaching 142 each day from drug overdoses across the country – a death toll that is "equal to September 11th every three weeks," AP reported.

State medical examiner James Gill said in May that his office sees at least two or three overdose deaths a day, and as many as five or six.  The state budget crisis has kept the state’s Chief Medical Examiner’s Office from releasing quarterly data for this year, WTNH reported this month.

“There is no single spot on the continuum of interventions that is the magic bullet,” explained Ohio’s director of the Department of Mental Health and Addiction Services in the Governing Institute report. “Really you just have to take it piece by piece.”

The  report noted that “Medicaid beneficiaries are prescribed opioids at twice the rate of the rest of the population, and research indicates they are at 3 to 6 times greater risk of a fatal overdose.”  The report also observed the impact of the epidemic on the nation’s prison population: Eighty percent of prisoners have a history of drug abuse; 50 percent are addicted to drugs; 60 to 80 percent of prisoners abusing drugs commit a new crime after release; and approximately 95 percent of addicted prisoners relapse when they’re released, according to National Association of Drug Court Professionals (NADCP) data.

In 2016, the Connecticut General Assembly passed a law that prohibits a prescribing practitioner authorized to prescribe an opioid drug from issuing a prescription for more than a seven-day supply to (1) a minor or (2) an adult for first-time outpatient use (PA 16-43).  That timeframe was tightened further under legislation signed into law last month.  The 2016 law included an exception if the prescriber, in his or her professional judgment, determines a longer prescription is necessary, OLR noted.

In June, Gov. Malloy signed a bill that has as a key component reducing the maximum opioid drug prescription for minors from seven to five days.  It was introduced by Malloy at the beginning of session and passed unanimously through the Senate and House. The bill also increases security on controlled substance prescriptions by requiring scheduled drugs to be prescribed only electronically, which officials believe will cut back on the potential for prescription forgeries.  And it requires increased data-sharing between state agencies regarding opioid abuse and overdose deaths.

Attorney General George Jepsen’s office recently announced it would be joining a multistate probe into the marketing practices of opioid drugmakers.  Jepsen did not specify any companies by name, citing “the ongoing and sensitive nature of the investigation.”

Connecticut law allows various health care providers to prescribe opioids and opioid antagonists within their professional scope of practice, including physicians, APRNs, dentists, nurse-midwives, optometrists, PAs, podiatrists, and veterinarians, according to the Office of Legislative Research. Pharmacists can prescribe opioid antagonists if they receive a special certification and training to do so.

Immigration May Be Key to Connecticut's Economic Future (Again)

Immigrants may be a pivotal component in Connecticut’s economic strength – or weakness – in the coming decade, according to recent statistics.  Population projections from the University of Virginia’s Demographics Research Group, reported by the American Immigration Council, show that in many states in the Northeast and Midwest, including Connecticut, growth of the working-age population is slowing due to aging, lower fertility rates, and people moving out of the state. The aging of the workforce in the working-age population can mean shrinking workforces and potential economic problems, the Council reported recently. As a result, “states need to think about how immigration can ameliorate impending trouble.”

By 2020, the number of working age adults (age 25-54) is expected to decline in 16 states. For example, in Maine, while the overall population is expected to decrease by about two percent, the working age population will decline by 16 percent. Vermont and West Virginia can also expect declines of more than 10 percent, while Connecticut, Illinois, Michigan, New Hampshire, Ohio, Pennsylvania, Rhode Island and Wisconsin can expect more than five percent decline, according to the data.

Those states “will become less attractive to the people who are already there, and less attractive to newcomers,” according to UC-Berkeley demographer Ronald Lee, who explained that a shrinking working-age population can hurt a state’s economy: businesses close due to a lack of workers and customers, housing prices drop, schools close, and tax revenue declines.

The decline in the working-age population will not be offset by births, the Council reported, citing data the projects the current total fertility rate is about 1.86 children per woman and would need to be at least 2.08 for the population to replenish itself. At the same time, the U.S. population is getting older and living longer. The Bureau of Labor Statistics (BLS) projects that by 2024, Americans age 55 and older will increase by 18.2 million—reaching 102.9 million, or 38.2 percent of all people in the country.

Reliance on immigrants is nothing new for Connecticut.  The Connecticut Business and Industry Association recently cited statistics from the New American Economy, which indicated that 494,059 Connecticut residents were born abroad.  That is 14 percent of the state’s population, compared to 13 percent across the United States.

For example, almost a quarter (23%) of Connecticut workers in science, technology, engineering, and math fields such as healthcare and bioscience were immigrants.  Over 36,000 foreign-born Connecticut residents are self-employed, with immigrant-owned businesses generating $1.1 billion income in 2014 while employing 73,047 people. “Immigrants are already playing a huge part ensuring that Connecticut remains a leading innovator in industries like healthcare and bioscience,” according to the analysis.

The report also notes that foreign-born workers currently make up 21.3 percent of all entrepreneurs in the state, despite accounting for 13.7 percent of Connecticut’s population.

Immigration mitigates the downward population trends that are anticipated, in Connecticut and beyond. In many areas of the country, the foreign born have accounted for more than 20 percent of the growth of the adult population since 1990. In some areas – mainly in the Midwest – overall adult population would have declined if not for an increase in the foreign born population. Almost half of immigrants admitted between 2003 and 2012 were between the ages of 20 and 40, while only 5 percent were ages 65 or older, the Council reported.

Jepsen Stresses CyberSecurity at Home and Business, with Settlements and Warnings

National Cyber Security Awareness Month isn’t until October, but Connecticut Attorney General George Jepsen and just over a dozen of his colleagues across the country are getting a head start in warning the public about the dangers of so-called pirate websites. In televised public service announcements now airing in Connecticut, along with social media and radio psa’s, Jepsen shares hackers can infect visitors’ computers with malware and viruses that can leave consumers’ personal and financial information vulnerable.

Cyber security is a topic Jepsen has been involved with for some time.  This past March, the Attorney General announced the creation of a new department within the Connecticut Office of the Attorney General – the Privacy and Data Security Department – that works exclusively on investigations and litigation related to privacy and data security.

The new department has been responsible for all investigations involving consumer privacy and data security. It also helps to educate the public and business community about their responsibilities, which include protecting personally identifiable and sensitive data and promptly notifying affected individuals and the Office of the Attorney General when breaches do occur.

Jepsen is immediate past president of the National Association of Attorneys General (his one-year term ended in June) and has been a member of the organization’s Internet Safety/Cyber Privacy and Security Committee.

National Cyber Security Awareness Month, a month-long collaborative effort between the United States Department of Homeland Security and the National Cyber Security Alliance, began in 2004 and is held every October. During the campaign, individuals are encouraged to take advantage of resources that can help them be safer and more secure while online.

This week, Jepsen’s office announced that Connecticut has joined with 31 other states and the District of Columbia in a $5.5 million settlement with Nationwide Mutual Insurance Company and its subsidiary, Allied Property & Casualty Insurance Company, which resolves the states' investigation into a 2012 data breach that exposed sensitive personal information of 1.2 million consumers across the country. Approximately 774 Connecticut residents were impacted by the breach, the Office said. Connecticut's share of the settlement funds totals $256,559.28, which will be deposited in the state's general fund. The Connecticut Attorney General's office was a co-leader of the investigation and negotiations, along with the Offices of the Attorney General of the District of Columbia, Florida and Maryland.

In May, Jepsen announced that Connecticut joined with 46 other states and the District of Columbia in an $18.5 million settlement with the Target Corporation to resolve the states' investigation into the retail company's 2013 data breach. The settlement represented the largest multistate data breach settlement achieved to date.  That breach affected more than 41 million customer payment card accounts and contact information for more than 60 million customers. Connecticut will receive $1,012,936 from the settlement, which will be deposited in the state's General Fund.

In the new public service announcement, Jepsen stresses that “Nowadays, all of you have to worry about cybersecurity,” Jepsen tells viewers in his ad. “Hackers are always looking for new ways to break into our computers. Something as simple as visiting pirate websites can put your computer at risk.”

"State AGs often serve as the consumer protection agency for their citizens, so we appreciate the leadership they are taking in alerting consumers to the new danger that consumers face from malware and content theft websites," said Tom Galvin, Executive Director of the Digital Citizens Alliance, a consumer-focused group that looks at how to make the Internet safer. "Criminals are exploiting stolen content by baiting consumers to view videos and songs and then stealing their IDs and financial information. It should be a wake-up call for consumers."

Among the states whose Attorneys General are participating in the initiative are Arizona, Hawaii, Idaho, Indiana, Kansas, Kentucky, Louisiana, Montana, North Carolina, North Dakota, Oregon, South Dakota and Wisconsin.

https://www.youtube.com/watch?v=-r1wMnXP9Bk&feature=youtu.be

The Connecticut Attorney General's office has previously issued a series of tips for consumers:

TIP #1: When it doubt, throw it out:

Be very cautious about clicking on a link or opening an email, social media post or tweet (or its attachment) from someone you do not know and trust, and always keep virus protection software up to date. Consumers that use Facebook or Twitter should regulate their privacy settings to ensure personal information is protected and not accessible. Also, only allow those that you know into your social network rather than those that you may not recognize.

TIP #2: Watch out for phishing emails or scams:

You may do business online with financial institutions that you know and trust, however, always keep in mind that legitimate businesses will never ask you to reply in an email with any personal information such as your Social Security number, PIN number. If you question the validity of an email you received, call the number on your credit card, bank statement, or on the financial institution's actual website (which you should find online without clicking on any links in a suspicious email).  If available, always use a safe payment option when making online purchases, such as a credit card.

TIP #3: Keep your machine clean and up to date:

Online users can reduce the risk of their computers being infected with malware by keeping antivirus software up to date and having the latest versions of apps, Web browsers and operating systems. Many but not all software programs will automatically update in order to avoid risks.  Consumers should consider turning on automatic updates when available to be sure that critical updates are not missed while waiting for manual download.

TIP #4: Help to educate your children about online safety and security:

Remind your family to limit how and with whom they share any information on line.  When made available, set privacy and security settings on accounts and web browsers used by children to your comfort level for surfing the Web and information sharing.  If your browser does not support such settings, consider using one that does.  From social media to simple internet searches, it is important to talk to children about online security before they potentially confront risks on line.   

TIP #5: Regularly change and update passwords and web keys:

If you use the Internet for banking, bill-paying or other monetary transactions, be sure to select secure, difficult-to-guess passwords and PINs, and get in the habit of changing them on a regular basis whenever possible. Consumers can also protect their personal and communications data by encrypting their own wireless Internet networks and regularly changing their wifi passwords. Try not to login into any social media accounts on a public computer and if you must, be sure to never save passwords or login information.

Rebuffed Again in CT, Tesla Explores Growth in Westchester

Tesla’s goal of selling vehicles direct to consumers in Connecticut remains elusive, dismissed out of hand by Connecticut’s legislature this year, as last year and the year before.  Even the sole “gallery” the electric car manufacturer and retailer has been operating in the state, in Greenwich, has been ordered by the Connecticut Department of Motor Vehicles to “cease all functions.” Within a stone’s throw of the state line, in Westchester County, NY, the company is actively exploring potential locations for a new car dealership and customer education center, according to published reports. Under Connecticut’s dealer franchise law, automobiles may only be purchased through independent car dealerships.  Tesla’s business model relies on direct-to-consumer sales.

Both a retail center and warehouse in the town of Greenburgh are currently under consideration, Westfair Publications reported this week.  “We’ve been working with Tesla for quite some time now in searching for a proper facility in the area where they can house both sales and service,” said James MacDonald of Simone Development Cos., a Bronx-based company that owns both potential Tesla properties, Westfair reported.

In June, as the Connecticut legislature’s regular session concluded, a proposal that would have permitted Tesla to sell cars directly to consumers was never raised for debate. It made it through the Transportation and Finance, Revenue, and Bonding Committees, but was never called for a vote in either chamber.

House Speaker Joe Aresimowicz said at the time that he was reluctant to say that it was the objections of the state’s car dealers, who are subject to the regulations under the state’s motor vehicle franchise system, that killed the Tesla bill, CTNewsJunkie reported.  The Connecticut Automobile Retailers Association strongly advocated for defeat of the proposed legislation this year, as in previous years.

In New York, Tesla is currently limited to five sales locations, in accordance with a law passed in that state in 2014.  Efforts are underway in New York to increase that number.

A spokesman for Tesla said in June that the company wasn’t quite ready to give up on Connecticut.  Diarmuid O'Connell, Tesla's vice president of business development, said in an interview with the Hartford Business Journal in May that the company hoped to open 10 stores if the legislation was approved, which would "conservatively" employ 25 full-time workers.

"We're talking 250 jobs in the near term," O'Connell said, adding that some locations could employ as many as 50 people, the newspaper reported. The company also released a Greenberg Quinlan Rosner poll showing that 74 percent of Connecticut residents "strongly" or "somewhat" support allowing direct sales in Connecticut.

Tesla is prohibited from selling directly in Connecticut, Michigan, Texas, and West Virginia, according to the company. There are about 1,300 Teslas registered in Connecticut, nearly two-thirds of the electric vehicles in the state, according to the state Department of Motor Vehicles.

In a recent op-ed published in New York, Nick Sibilla of the Institute for Justice, a libertarian public interest law firm, indicated that in a review of employment figures for car dealerships in Massachusetts, New Jersey and New York, the Acadia Center, a nonprofit focused on creating a clean energy economy, concluded that “there has been no negative impact on auto dealer job levels or trends” in nearby states that allow direct sales of electric vehicles.  The Union of Concerned Scientists recently pointed out that “between January and June of 2016, dealers in the Bridgeport to New York City metro area had 90 percent fewer electric vehicles listed for sale than Oakland, when adjusted for relative car ownership.”

Tesla is currently in the midst of raising $1.5 billion as it ramps up production of the Model 3 sedan, its first mass market electric car, with an anticipated pricetag hovering around $35,000, about half the cost of Tesla's previous models, and thought to be more attractive to consumers.  The loss in sales tax revenue to Connecticut could be substantial if sales of the Tesla are not permitted in the state, according to some estimates.

Will the company’s plans impact legislatures in Connecticut or New York?  Back in June, CTNewsJunkie reported Connecticut House Majority Leader Matt Ritter said he thought the issue might be resolved “when you see more Teslas” on the road.  That day may be coming, emanating from Greenburgh if not Greenwich.

Bringing Science to the Masses, Total Eclipse and So Much More

You may have heard, that the first total solar eclipse visible from the United States in 26 years will be seen in much of the country on August 21. While Connecticut is not in the prime viewing path, interest and anticipation is rising even in the Land of Steady Habits due to the unusual nature of the occurrence.

For the uninitiated, an article appearing in the latest on-line edition of the website Massive explains that “During a total solar eclipse, the moon covers the bright disk of the sun. If the sun were a perfect sphere, it would disappear entirely, plunging the viewer temporarily into full darkness. But beyond the surface of the sun extends the corona. Full of beautiful loops and streamers, the corona is normally invisible against the blinding light of the full sun.”

The article was written by Jesse Feddersen, a 4th year PhD Candidate in the Department of Astronomy at Yale University. In addition to his academic research and teaching work, for the past two years he has been presenting live planetarium shows to the public at Yale University's Leitner Family Observatory.

Feddersen notes that “because of its path over populated areas, the August eclipse will likely be the most viewed in history. Two teams plan to exploit this fact to coordinate observations across the United States,” in order to “combine images from 60 telescopes along the track of the eclipse.” It can best be seen along a path from Oregon to South Carolina.

“The continuous view of the darkened Sun,” he adds, “will create a data set for researchers to study.”

It is precisely that connection – between regular citizens and scientific experts – that is behind the launch of the Massive website late last year.  As the founders describe their mission, “we work directly with researchers to transform papers in their field from complex, technical documents into stories that anyone – including other scientists – can understand and enjoy. We focus on eliminating jargon, adding storytelling and perspective, and teasing out the big questions the research is asking without sacrificing depth.”

Put most succinctly, the website headlines, “Everyone should have access to science.” Towards that end, they’re in the midst of enlisting “a group of scientists dedicated to making science accessible to everyone,” by forming the “Massive Science Consortium.”

Recent articles include contributions from a molecular pharmacologist, a genetics expert, a biochemist, and a botanist.  The site offers free subscriptions to its newsletter, which highlights contributions from scientists in a range of fields worldwide.

The three founders – Nadja Oertelt, Gabe Stein and Allan Lasser – have added a veteran journalist who got her start in Connecticut to work directly with scientists in editing their work for a mainstream audience.  Kira Goldenberg, who had stints with the Hartford Courant and New London Day earlier in her career, has more recently been a leading staffer at The Guardian and Columbia Journalism Review.  She joins Massive as Editorial Director, energized by the potential of the fledgling venture.

“I’ve helped academics and reporters edit and hone their writing for the public as an editor at The Guardian and at the Columbia Journalism Review. I love working with people to make their writing the best it can possibly be,” she says on the Massive website.

Massive is a for-profit company funded by Bloomberg Beta, General Electric, and individual investors.  The founders explain the motivation that inspired the venture:  “We believe the world would be a better place if more people understood and trusted science, and used scientific reasoning to make sense of their world. With notable exceptions, we think that most of today’s science journalism and science communication efforts fall short of advancing this goal.”

The Massive team aims to combine “the storytelling and audience development techniques of a media company with the accuracy and authority of professional scientists and science communicators.”

That the first total solar eclipse visible in the U.S. in a quarter-century happens to occur during their first year of operations was, although not unexpected, largely coincidental.

Knowledge Corridor to Gain Boost as More Frequent Rail Runs Through It

For years, the tag line has been “innovation runs through it.”  In the coming year, there will also be more frequent rail service running through it, and that may make all the difference in the world. When proponents of economic development in what’s known as “New England’s Knowledge Corridor” get together for a conference this fall, it will be with the backdrop of the three anchor cities that span two states – New Haven, Hartford, and Springfield – being more connected than ever, with the start of the new regular rail service between the cities just months away.

The half-day conference, “Leveraging the Knowledge Corridor’s Transportation Assets and Investments to Drive Economic Progress,” will be held at Union Station in Springfield on October 18.  It will serve as the coalition’s 2017 “State of the Region” conference.

The keynote speaker will be Robert Puentes, President/CEO of the Eno Center for Transportation.  Panelists will include five members of Congress from the region:  Richard Neal and James McGovern from Massachusetts and John Larson, Rosa DeLauro, and Elizabeth Esty from Connecticut.

Plans also include talks by Connecticut Commissioner of Transportation James Redeker and his counterpart in the Bay State, Stephanie Pollack, Secretary/CEO of the Massachusetts Department of Transportation.  Officials also anticipate releasing the results of the 2017 New England Knowledge Corridor Business Survey.

"In the Knowledge Corridor, we’re convinced that the transportation assets we have; new ones that will be coming online in the  next year or two, plus; those we are planning to see realized over a longer range time line constitute the bedrock of a competitive 21^st century economy that enables ready and affordable access to skilled workers, attractive markets and motivated consumers on a global scale," Tim Brennan, Chairman of New England Knowledge Corridor Partnership and Executive Director of the Pioneer Valley Planning Commission, told CT by the Numbers.

On Monday, Governor Dannel P. Malloy announced that a joint venture of TransitAmerica Services and Alternate Concepts has been selected as the service provider that will operate and manage service on the Hartford Line – which is expected to launch in May 2018.

Work is continuing throughout the summer, including grade crossing upgrades in Wallingford this month, as part of the overall upgrade of the New Haven-Hartford-Springfield rail line – now branded as the CTrail Hartford Line, with expanded service scheduled to being in 2018, according to transportation officials.  Last month, construction in Meriden and Windsor included track construction upgrades.

New England’s Knowledge Corridor is an interstate partnership of regional economic development, planning, business, tourism and educational institutions that work together to advance the region’s economic progress. The region “transcends political boundaries,” officials point out, and it comprises the Hartford, Springfield and New Haven metro areas and is centered on seven counties in the two states, underscoring the area’s “rich tradition of inventions, research and higher education.”

The New Haven-Hartford-Springfield (NHHS) Rail Program is a partnership between the State of Connecticut, Amtrak and the Federal Railroad Administration.  The goal is to provide those living, working or traveling between New Haven, Hartford and Springfield with high speed rail service equal to the nation’s best rail passenger service, officials emphasize.

The Hartford Line will act as a regional link with connections to existing rail services, including Metro-North, Shoreline East, and Amtrak Acela high-speed rail services on both the New Haven Line to New York and on the Northeast Corridor to New London and Boston. There will also be direct bus connections to the Bradley Airport Flyer and to CTfastrak.  With a heightened level of direct and connecting service linking the region, the hope is that towns along the future Hartford Line will become magnets for growth – ideal places to live and to relocate businesses that depend on regional markets and travel.

All of which dovetails perfectly with the “selling points” routinely used to promote the Corridor:

• Academic Powerhouse – One of the country’s highest academic concentrations and largest capacities for research, with 41 colleges and universities and 215,000 students
• Exceptional Achievement – Consistently among the nation’s top 10 in percentage of the population with advanced degrees, science-engineering doctorates and new patents registered
• Big, Concentrated Market – The nation’s 20th largest metro region, with over 2.77 million people, is comparable to Denver and St. Louis, but with twice their population density, which means ready access to labor and consumers
• Large Workforce – A labor force of 1.34 million, 50% larger than the Charlotte metro area
• Business Hub – 64,000 businesses – 60 percent more than the Austin metro

"Providing frequent, reliable, commuter rail service connecting New Haven-Hartford-Springfield, the three major cities that anchor the Knowledge Corridor and its over 2.7 million people, will be nothing short of a game changer enabling the cross border region’s to reach its potential as an economic powerhouse within New England while simultaneously linking it to the white hot economies found in the Boston and New York City mega regions," Brennan added.

The CTrail Hartford Line rail service will operate at speeds up to 110 mph, cutting travel time between Springfield and New Haven to as little as 81 minutes. Travelers at New Haven, Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield will be able to board trains approximately every 30 minutes during the peak morning and evening rush hour and hourly during the rest of day, with direct or connecting service to New York City and multiple frequencies to Boston or Vermont (via Springfield).  New train stations also are in various stages of development in North Haven, Newington, West Hartford and Enfield.

Also, very much a part of the strengthening transportation options with the potential to spur economic development is Bradley International Airport, which recently has added international flights on Aer Lingus (last year) and Norwegian Air (last month) and a direct-to-San Francisco route via United Airlines.

Connecticut Airport Authority Executive Director Kevin A. Dillon said the aim is to “build on Bradley’s strengths and continue our focus to deliver more convenience and connectivity for our region.  Flying to Europe from Bradley has never been easier and more affordable.”

The Connecticut Department of Transportation (CTDOT) conducted a bidding process and cost-benefit analysis for the Hartford Line program and selected TransitAmerica Services and Alternate Concepts, which are forming a joint venture solely for the purpose of serving the Hartford Line. This marks the first time that CTDOT has been able to select and contract with an experienced service provider for a major transportation program, a more cost-efficient alternative to the agency creating a separate internal unit and hiring employees to manage the Hartford Line, according to state officials.

Webster Bank, Peoples United Are Among Nation’s "Most Reputable Banks"

Webster Bank and People’s United have been named among the "most reputable banks" in the country, according to the 2017 Survey of Bank Reputations, conducted by the independent organization Reputation Institute. Webster earned the highest score of any Northeast-based banks and ranked seventh overall in the United States. People’s United ranked at number 11.  The annual survey measures U.S consumers' perceptions of major bank brands.

American Banker, a trade publication focused on the banking industry, published the ranking of the most reputable banks in the country based on the Reputation Institute survey. More than 12,000 individual ratings were collected from customers and non-customers.  The ratings took into account citizenship, ethics/integrity, innovation, leadership, performance, products, services and workplace.

In its analysis, American Banker pointed out that regional institutions “are faring particularly well.”  Webster scored 76.4 while People's United scored 74.2.  The top-ranked institution, Georgia-based Synovus Financial, had a score of 80.7.

Stephen Hahn-Griffiths, an executive vice president at the Reputation Institute, said that while providing quality products and services is obviously important, it's a company's governance — or how it conducts business — that can make or break a reputation these days.

"The No. 1 thing people are looking for in terms of reputation of a bank is ethical behavior," said Hahn-Griffiths.

Of the 39 banks evaluated in this year's survey, more than half of them received "excellent" marks from their existing customers, up from just under a third of the banks in the 2016 survey. Perhaps more tellingly, over 30% received "strong" ratings from non-customers, versus zero in last year's survey.

Webster Bank, with its roots in Waterbury dating back to 1935, has over $25 billion in assets and 176 banking centers from greater New York City to Boston, offering a full range of financial services delivered by close to 3,000 employees. People's United, founded in 1842, is a premier, community-based, regional bank in the Northeast offering commercial and retail banking, as well as wealth management services through a network of nearly 400 retail locations and 5,000 employees  in Connecticut, New York, Massachusetts, Vermont, New Hampshire and Maine.

Consumer Protection, Or Not - Malloy Veto Draws Industry Praise

The Northeastern Retail Lumber Association (NRLA) and Lumber Dealers Association of Connecticut (LDAC) are applauding Governor Dannel Malloy’s decision to veto Senate Bill 821, which would have affected consumer warranties for windows, roofing, and siding. The legislation was strongly opposed by LDAC since its introduction in February. Despite that opposition, the bill was passed unanimously on the consent calendar by the Senate, after a revising amendment was approved, on May 17.  The House passed it 80-70, as amended, on the last day of the regular session, June 7.  An earlier version was passed unanimously by both the General Law committee and the Appropriations Committee.

In a veto message on the bill, Malloy explained “This bill, while intended to add additional layers of consumer protections to the warranty process, would instead harm consumers due to its detrimental impact to the marketplace.”  The Governor described the bill as “simply unworkable,” adding that “the detrimental impact of this bill would be very real to Connecticut consumers: businesses could decide to not offer their products in our state, or to tailor their warranties in Connecticut by adding in extra fees…”

The association recruited other organizations to help fight aggressively against the bill – unsuccessfully - in the final days of the legislative session.  The full court press at the Governor’s door then began.  LDAC and industry partners “quickly mobilized to urge Gov. Malloy to veto this legislation,” the organization pointed out in a press release. “After a meeting with the Governor’s staff and more than 40 industry letters, the Governor decided to veto S.B. 821.”

Described as “a huge victory for the industry,” the legislation, according to opposing organizations,  would have been “overly burdensome for manufacturers of windows, roofing, and siding – leading to potentially devastating outcomes for independent building material dealers across Connecticut.”

The Window & Door Manufacturers Association (WDMA) is among the organizations praising the veto.

"WDMA commends Gov. Malloy for vetoing this unprecedented and problematically-vague legislation," said Michael O'Brien, WDMA President and CEO.  "The bill would have changed existing law without any justification or public hearing, harmed manufacturers, dealers and consumers and created legal uncertainty and needless litigation."

A sweeping mandate for these manufacturers to cover all labor and replacement costs associated with warranty claims would have led to higher prices, they explain, along with weakened consumer protections, and fewer products available to consumers. The legislation would have also required manufacturers to address warranty claims within 30 days’ receipt of a claim – which industry officials say would have been “an unreasonable timeframe” to comply with.

The Northeastern Retail Lumber Association (NRLA) was established in New York in 1894 and today is an 1,150 member association representing independent lumber and building material suppliers and associated businesses in New York, New Jersey, and the six New England states. The Window & Door Manufacturers Association is the premier trade association representing the leading manufacturers of residential and commercial window, door and skylight products for the domestic and export markets.

A year ago, the state legislature voted to override three vetos by Malloy, the only three since he was elected Governor. Three more bills passed by the legislature have been vetoed thus far this year.

CBIA to Women: Drive a Truck

The Connecticut Business and Industry Association’s Education and Workforce Partnership is turning its attention to the state’s increasing demand for drivers of trucks, buses, and heavy equipment – a demand which is expected to grow to 30,000 by 2024. And the focus of their attention is women, urging them to consider careers in transportation. In an effort to showcase well-paying jobs in the industry, the partnership teamed up with Workforce Solutions Collaborative of Metro Hartford to create a video that highlights this growing industry.

Ellen Underwood, who now drives for the state Department of Transportation’s bridge crew, explains in the video that driving was a “natural pathway” because she enjoyed being outdoors, and driving.  She’s been at it for 20 years, with a number of different employers, including a local municipality.  She says state polices “make it easier for a woman to be treated as an equal,” adding that “if you’re willing to work hard and learn new things, you can do anything.”

A contract driver for CNS Transportation, Karen Roderick, says her career began “as a challenge to see if I could do it.”  She recalls being “the only female” in truck-driving school.  She has since earned Connecticut Driver of the Year, the only woman to do so.

CBIA notes some key facts about women in transportation:

• Women in historically male-dominated jobs earn an average of 25 percent more than women in historically female-dominated jobs.
• Women consistently do better with their paperwork, take better care of their trucks, and are often better with their customers.
• Women, especially when compared with young men, are generally safer drivers.
• There’s a huge shortage of heavy and tractor trailer drivers yet only 6 percent of truck drivers are female.

Daiana Soto, featured in the video, drives a big rig, and launched her career just four months ago.  “My truck is my office,” she explains. The limited number of women in the field is quite evident, and Soto says it is a challenge she’s ready to take on. “You can do the same job (as men)… and maybe better.”

Ezzie Williams, a professional motorcoach driver for Town & Country in New Britain, began as a school bus driver. She says young people should consider the field, so that they can “get a career and make money.”

Two versions of the video are available—one a full-length video with interviews with six women in six different transportation careers and the other is a one-minute highlight reel.  The project was supported by the Walmart Foundation. The Transportation partnership (Transportation, Logistics, and Distribution Partnership – TDL), convened by the CBIA Education & Workforce Partnership, aims to strengthens the transportation workforce pipeline, support on-the-job training, and improve retention rates among new hires.

https://youtu.be/pNRpQ16ZRNU

Public Transit Commutes Double, Triple Driving Time in CT Cities

People who take public transportation to get to work in the Bridgeport-Stamford-Norwalk area will have a commute nearly three times longer than those who drive to work.  In New Haven, the commute via public transportation is twice as long. Data compiled by Governing magazine indicate that across the nation’s largest metropolitan areas, public transportation riders spend significantly longer traveling to work than those who drive.  Data was compiled for the 25 largest metro areas, including New Haven-Milford and Bridgeport-Stamford-Norwalk.

Bridgeport-Stamford-Norwalk area public transportation commuters spend an average of 69.2 minutes traveling to work. By comparison, it takes those who drive 24.9 minutes.  The 44,742 estimated public transportation commuters account for 10 percent of commuters, according to the data.

New Haven-Milford area public transportation commuters spend an average of 48.4 minutes traveling to work. By comparison, it takes those who drive alone 23.9 minutes.  The 17,504 estimated public transportation commuters account for 4 percent of all commuters.

In nearly every metro area, driving to work remains far quicker than using a bus or train, taking less than half as long in some places.  Across the country, Governing reports, transit systems are seeking to attract new customers as the latest national statistics show stagnant ridership. Cutting down on commute times represents an opportunity to serve more riders who otherwise have a choice in how to get to work.

“Operating speed is going to be important for customers, so if they want to compete in that market, they need to be more competitive,” says Steven Polzin of the Center for Urban Transportation Research. “Time is important to folks across the full economic spectrum.”

Governing compiled the most recent Census survey data measuring total commute times, including travel to stations and the time spent waiting for buses or trains. In the 25 metro areas where public transportation accounts for the largest share of all commuting, riders reported commute times an average of 1.9 times greater than those who drove alone. Similar gaps exist in regions where public transportation isn’t as prevalent.

A metro area’s overall commute times partly reflect its different types of transit. Commuter rail passengers spend an average of 69 minutes traveling to work, far longer than those taking bus or light rail. Accordingly, areas relying more on heavy rail, like Bridgeport-Stamford-Norwalk, report lengthier commutes overall, Governing points out.

On average, the latest Census suggest Americans who drive alone spend an average of nearly 25 minutes traveling to work. The national average for bus commuters is 45 minutes, while those who ride subways or streetcars spend an average of 47 minutes traveling to work. For those who primarily walk to work, commute times average only 12 minutes.

College towns are about the only areas where public transportation commute times mirror those for auto commuters, according to the data compiled by Governing.