Report Calls for Transition to Livable Communities Across Connecticut

In Connecticut, more than one-third of the population is over the age of 50, and that proportion continues to increase. Connecticut’s Legislative Commission on Aging has issued “Connecticut for Livable Communities,” a new report to the state legislature which outlines more than 50 recommendations for communities looking to enhance livability. The Commission has also launched a website which includes a list of communities that are responding to the call for more livable communities, and suggests a wide range of actions that communities can take.

Connecticut is undergoing a permanent and historic transformation in its demographics, the report points out. Between 2010 and 2040, Connecticut’s population of people age 65 and older is projected to grow by 57 percent, with less than 2 percent growth for people age 20 to 64 during the same period.

Livable communities are vibrant, inter-generational places that are easy to get around, according to the report. “They include affordable, appropriate housing options, supportive community features and services, and adequate mobility options. They foster independence, engage residents in civic and social life, and allow people to age in place. Done well, they benefit community residents across the lifespan.”

The 50-page report indicates that residents born in Connecticut today can expect to live to be 80.8 years old - the third highest life expectancy in the nation. A lengthy series of recommendations are highlighted in seven different areas: community engagement, health and well-being, housing, planning and zoning, safety and preparedness, social and support services, and transportation.

The recommendations include promoting opportunities for intergenerational collaboration, promoting in-home programs that improve health outcomes, creating a balanced transportation system that connects residents with health care services, and adopting policies that encourage incorporation of accessible housing features into new construction. The recommendations also include a call for municipal plans of conservation and development that include planning for older adults and individuals with disabilities to remain in their homes and communities, and building compact, mixed-use development “to encourage walking and eyes on the street.”

Creating livability requires “robust partnerships, long-range planning and sustained commitment.” To support those efforts the Legislative Commission on Aging plans to be:

• Providing educational opportunities on livable communities for community leaders and other partners in Connecticut;
• Creating partnerships to support the multi-faceted, multi-disciplinary endeavor of creating livable communities;
• Supporting, inspiring and incentivizing communities to enhance livability; and developing policies to support aging in place

To help communities implement the recommendations over time, the Commission plans to:

• Recognize localities that have implemented livable communities initiatives, pursuant to Public Act 14-73 (which established the livable communities initiative)
• Expand partnerships across multiple sectors to advance livability,
• Continue to convene municipal leaders, legislators and other thought leaders for statewide and regional forums on creating livability;
• Continue to identify funding opportunities for municipal leaders, seeking to implement or sustain livable communities initiatives;
• Work with partners to conduct asset mapping across all Connecticut communities, with the goal of helping each community understand its facilitators and barriers to developing livable communities;
• Continue to research models in other states, nationally and internationally;
• Work with the Connecticut General Assembly to identify and advance policy solutions that incentivize and inspire the creation of livable communities;
• Provide technical assistance to Connecticut communities seeking to enhance or promote livability; and
• Create town-specific data profiles to enable towns to enhance livability in a targeted and strategic fashion.

Among the communities listed on the new website as having best practices in place in parts of their towns or cities are Branford, Guilford, Madison, Bridgeport, Danbury, Darien, Enfield, Hartford, Middletown, New Haven, New Canaan, Norwalk, Seymour, and Torrington.  The Commission plans to proceed with "asset mapping across all Connecticut communities" and "continue to identify innovations, ideas, and best practices for implementing livability in the state. "

Nicknames Tomahawks, Redmen, Chiefs, Warriors Remain in CT High School Sports

The New Haven Register editorial page has called on Connecticut high schools to do what Washington’s NFL franchise has thus far refused to do. Get with the times. The Register reports that “at least 23 high school teams in the state have names associated with Native Americans that could be considered offensive, from the Derby and Torrington Red Raiders to the Nonnewaug Chiefs or the Killingly Redmen and Glastonbury Tomahawks. Names containing Indians or Warriors are also popular among the state’s high schools,” the paper indicated.

“While these names may have initially been created with the thinking they were honoring Connecticut’s rich history, they are not only offensive, but keep us rooted in a culture of racism that has lingered for too long. And while a name change may temporarily disrupt the identity of the school and its sports teams, if done right, it can be successful and be used to the school’s advantage.”

The list of team nicknames that are of concern varies. Some consider “Indians” inappropriate, yet the Cleveland Indians of Major League Baseball (MLB) have received virtually none of the criticism that has been leveled at the NFL’s Washington franchise. MLB’s Atlanta Braves fans have long been known for doing the “tomahawk chop” at teams’ games, and the NFL’s Kansas City Chiefs are not seen as being as offensive as the franchise name used in D.C.

Northwest Catholic High School in West Hartford recently told WFSB-TV that the school’s teams no longer officially use the name “Indians,” but as of this week, the schools website continued to feature its parent booster club as the “Tomahawk Club.” At Glastonbury High School, the athletics teams are called the “Tomahawks.”

There have been some changes among Connecticut’s high schools and colleges, as the Register indicates. “Quinnipiac University, for example, changed the names of its sports teams and mascot in 2002 from Braves to Bobcats. At the time the name change was announced, the school indicated that ‘the university community clearly recognized the difficulties of using a name that has the potential to misrepresent and denigrate an entire group of people. And, despite our clear intention to honor and remember the Native Americans once known as the Quinnipiaks, to do so only through athletics was found to be no longer appropriate.’”

In addition, “Newtown changed its name from Indians to Nighthawks. Its old Indian chief mascot had previously been discarded. Hall High School in West Hartford voted in 2012 to change its logo and mascot, but kept its team name, the Warriors,” the Register reported.

Among the Connecticut high schools that have received some attention on local and national websites are those with Indians, Chiefs, Warriors, Raiders, Sachems, Tomahawks, Redmen, Red Raiders and Chieftans (see below).

Two years ago, the Hartford Courant reported that a national Native American rights organization, the Morning Star Institute, indicated that “two-thirds of Native American symbols in educational sports have been eliminated since 1970. Among the colleges that have changed nicknames are St. John's University in New York, from the "Redmen" to the "Red Storm," and Marquette in Wisconsin, from the "Warriors" to the "Golden Eagles."

The unofficial list of high school team nicknames that are receiving attention in the midst of the Washington NFL franchise controversy:

Canton High School (Warriors), Conard (West Hartford) High School (Chieftans), Derby High School (Red Raiders),Enfield High School (Raiders), Farmington High School (Indians), Glastonbury High School (Tomahawks), Guilford High School (Indians), Hall (West Hartford) High School (Warriors), H.C. Wilcox Technical (Meriden) High School (Indians),Killingly High School (Redmen), Manchester Senior High School (Indians), Montville High School (Indians), Newington High School (Indians), Nonnewaug (Woodbury) High School (Chiefs), North Haven Senior High School (Indians), Northwest Catholic (West Hartford) High School (Indians), Norwich Regional Vocational Technical School (Warriors), RHAM Junior Senior High School (Sachems), Torrington High School (Red Raiders), Valley Regional (Deep River) High School (Warriors), Wamogo (Litchfield) Regional High School (Warriors), Watertown High School (Indians), Wilcox Technical (Meriden) High School (Indians), Wilton High School (Warriors), Windsor High School (Warriors), Windsor Locks High School (Raiders).

239 Towns in Connecticut Vie to Win State's "Fan Favorite" Tourism Contest

If you’re looking for your town on the drop down menu at the state’s tourism site as part of the second annual “fan favorite” contest, don’t be surprised if the list seems longer than you’d expect. The list of “towns” includes each and every one of the state’s 169 municipalities - plus 70 additional geographic entities that really aren’t towns at all. Some are familiar, many are not – except perhaps for the people who live or near their boundaries. Either way, they’re not towns or cities. Which could make it interesting as the votes are tallied.

Might “Woodstock” and “South Woodstock” divide the Woodstock vote? Or “Redding” and “Redding Ridge” the Redding vote? And where is Central Village, Oneco, Pine Meadow, or Quaker Hill? All are included on the list of towns.

That’s not even mentioning the back-to-back listings for “Barkhamstead” and “Barkhamsted” – presumably one is a misspelling, not a distinct geographic entity.

Although the site asks for individuals to “vote for the town,” there are 239 choices available. Of course, after identifying a “town,” respondents need to indicate which “revolutionary place in town” has earned their vote for “fan favorite.”  No suggestions are offered there - entrants are on their own.

Voting opened earlier this month and continues on the agency's Facebook page through July 25. The winners will receive advertising and public relations support from the tourism office, and will also be featured in the 2015 Connecticut Visitor's Guide.

The state’s tourism Facebook pages urges visitors to “Vote now for your chance to win a getaway to Niantic! The ZIP and ZEN prize package includes a four-night stay at the Inn at Harbor Hill Marina, $100 gift card to Grace boutique and a free all-day pass to Niantic Bay Bicycles.” Visitors are also asked to share a photo, presumably for posting on the state’s tourism web pages.

And if you’re wondering when it was founded – the state, not the Facebook page – the date listed is January 9, 1788.

The state’s tourism website, www.ctvisit.com, also provides a link to the contest, as well as the state’s visitors guide and a range of “52 getaways” and travel details and special offers. One can even sign up to be a “Connecticut Ambassador.” That web form does not include a drop down menu of towns – one simply just types in your town, without any suggestions or prompting.

Connecticut Students to Compete in National History Day Nationals in Maryland

Each year nearly 3,000 students and their parents and teachers from across the country gather at the University of Maryland - College Park for annual week-long finals of the National History Day competition. This year, 63 Connecticut students will be among them when the competition unfolds this week. After selecting a historical topic that relates to an annual theme, students conduct extensive research using libraries, archives, museums, and oral history interviews. Students analyze and interpret their findings, draw conclusions about their topic's significance in history, and create final projects that demonstrate their work.

National History Day is not a predetermined by-the-book program but an innovative curriculum framework in which students learn history by selecting topics of interest and launching into a year-long research project. NHD is a meaningful way for students to study historical issues, ideas, people and events by engaging in historical research.

Following what organizers described as “tremendous participation” at this year's six regional district contests across Connecticut with over 4,000 students participating, and a culminating statewide competition at Central Connecticut State University in April, students in senior and junior divisions will be taking part in the 2014 Kenneth E. Behring National History Day Contest to be held June 15 – 19 in Maryland. (See list of 2014 State Contest Winners.)

Organizers also credited “an immense amount of support from sponsors, volunteer judges, staff and Connecticut legislators. The theme this year is Rights and Responsibilities.

History Day in Connecticut is a program for students in grades 6-12 that encourages exploration of local, state, national, and world history. Participating students come from all over the United States, Guam, American Samoa, Department of Defense Schools in Europe, and affiliates in China, Korea, and Jakarta.

More information about History Day in Connecticut, and the national competition, is posted at www.historydayct.org. In addition, WFSB-TV recently interviewed a Connecticut competitor. The national event at the University of Maryland will be live streamed.

History Day in Connecticut is led by Connecticut's Old State House, with support from the Connecticut Historical Society, the Connecticut League of History Organizations and Connecticut Humanities' ConnecticutHistory.org website. Major funding is provided by Connecticut Humanities.

Connecticut's Small Business Friendliness Grade Drops to "D"

A new survey of small business friendliness in the nation’s states has dropped Connecticut’s overall grade from D+ to D, and given the state a failing grade in seven of eleven small business friendliness categories.  The grades dropped as compared with last year's survey. Thumbtack.com, in partnership with the Ewing Marion Kauffman Foundation, released the third annual Small Business Friendliness Survey showing that small business owners in Utah, Idaho, Texas, Virginia and Louisiana gave their states the highest rating for friendliness to small business. In contrast, small business owners gave California, Rhode Island and Illinois an "F," while New Jersey joined Connecticut in earning a "D" grade.

More than 12,000 entrepreneurs nationwide participated in this year's survey - the largest of its kind and  the only survey to obtain data from an extensive, nationwide sample of small business owners to determine the most business-friendly locations.

The survey ranked states on specific categories, including: the ease of starting a business, ease of hiring, state and local business regulations, health & safety regulations, employment, labor & hiring regulations, tax code and tax-related regulations, licensing forms, requirements and fees, environmental regulations, zoning and land use regulations, and the availability of training & network programs for small business owners.

Connecticut received a B in two categories: ease of hiring and training & network programs, and a D in one: ease of starting a business. In all other categories, Connecticut received an F for small business friendliness.

Some of the key findings for Connecticut, according to the survey of small business owners:

• Connecticut received a D for its friendliness towards small business, one of the worst grades in the country.
• Connecticut received the worst grade in the nation for its regulatory friendliness.
• The state rated in last place for its health and safety, licensing, environmental regulations, and zoning laws.
• Small businesses in Connecticut had the second worst outlook for the national economy of any state.
• Female entrepreneurs in Connecticut rated the friendliness of their state government 9 percent higher than their male counterparts.

In last year’s survey, Connecticut did not receive a single grade of “F.” The state’s overall grade was D+, and included an A in training & networking,  B in ease of hiring, and  B- in health & safety regulations. Other grades were D+, C- and C. In the first survey conducted, in 2012, Connecticut’s overall grade was D, and the state was not graded F any category.

"Creating a business climate that is welcoming to small, dynamic businesses is more important than ever, but rarely does anyone ask small business owners themselves about what makes for a pro-entrepreneur environment," says Jon Lieber, chief economist of Thumbtack.com. "Thousands of small business owners across the country told us that the keys to a pro-growth environment are ease of compliance with tax and regulatory systems and helpful training programs."

Some of the survey's key findings include:

• Small businesses in Texas, Utah and Idaho have rated their states in the top five every year this survey has run, while California and Rhode Island have been rated in the bottom five every year.
• The friendliness of professional licensing requirements was the most important regulatory issue in determining a state's overall friendliness to small businesses. Closely following licensing requirements was the ease of filing taxes.
• Once again, tax rates were a less important factor than the ease of regulatory compliance in determining the overall friendliness score of a jurisdiction. Two-thirds of respondents said they paid their "fair share" of taxes – that is, they felt like they were neither under-paying nor over-paying.
• Small business owners who were aware of training programs offered by their government were significantly more likely to say their government was friendly to small business than those who weren't.

With Hockey History, North Carolina and Connecticut Look to Baseball, Attendance Growth

North Carolina and Connecticut – two states forever linked in the cross-currents of sports by the Hartford Whalers relocation to the Tarheel State in 1997, are both using 2014 to heighten their professional baseball credentials. The City of Hartford has announced that the Double A franchise currently in New Britain will be moving to the Capitol City in 2016 in a soon-to-be-built $60 million, nearly 10,000 seat stadium. Just two months ago, the Triple A Charlotte Knights opened their newly constructed 10,200 seat $55 million downtown stadium. The Knights are an affiliate of the Chicago White Sox. Ground was broken on the new stadium in September 2012, about an 18 month construction schedule.

The first Knights game took place on April 11, 2014. (photo at left) The stadium features a two-level club with skyline views as well as a VIP, climate-controlled club with full service bar. In addition to corporate suites, there are 987 club seats at the new Charlotte stadium. Of those, 170 on the upper level sell for $41.50 per game, or nearly $3,000 per season. The remaining 817 club seats, at $21 per game, sell for about $1,500 annually.  All of the club seats were sold out 10 months prior to the season opener, according to the Knights website.  Season tickets require either a two- or four-year commitment. Naming rights to the stadium were sold to BB&T Corporation in 2012. Published reports also indicate that multiple new hotels are expected to open in the area around the stadium in the coming years, along with restaurants and retail.

The Charlotte team’s website reports that “National ballpark consultants conservatively estimate that in its first year BB&T Ballpark should draw at least 600,000 fans just for baseball.” In addition to obtaining corporate sponsorships, among the fundraising initiatives along the way in Charlotte were commemorative bricks sold to be placed in the stadium’s entrance, at a cost of between $90 to $195, containing individual messages determined by purchasers. A portion of the sales went to local charities in Charlotte.

Comparing Attendance Numbers, Possibilities

The Rock Cats drew more than 307,000 fans to their 6,100-seat stadium in New Britain last year, ranking sixth in the 12-team Eastern League. The Knights were last in attendance in the Class AAA International League last year, with an average of 3,803 per game, down from a high of 4,736 in 2006, according to the Charlotte News Observer. In 2013, the New Britain Rock Cats averaged 4,653 fans per game, which ranked 59th among baseball’s minor league teams. Charlotte ranked 80th. The top team in the league - and in minor league baseball - the Columbus Clippers, drew 9,212 per game.

The AAA Pawtucket Red Sox average attendance in 2013 was 7,827, ranked #10 in minor league baseball. The Double-A Portland Sea Dogs, also a Red Sox affiliate, ranked 47th, drawing an average of 5,096 per game. Among Double-A teams, Portland ranks tenth.

The top minor league teams, based on average attendance in 2013, are in Columbus, Lehigh Valley, Indianapolis, Sacramento, Dayton, Buffalo, Louisville, Round Rock (Texas) and Albuquerque. The top Double-A teams are in Frisco, TX (7,057); Richmond, VA (6,689); Reading, PA (6,321); Tulsa, OK (5,704); Birmingham, AL (5,669); Corpus Christi, TX (5,498); Trenton, NJ (5,373) and New Hampshire (5,125).

On July 12, 2008, the Rock Cats established a franchise record for single game attendance, with a crowd of 8,115 at New Britain Stadium. The record was broken on June 27, 2009, with a crowd of 8,212. The Rock Cats reached the 8,000 mark once again on May 31, 2014 with a crowd of 8,079.

For those who wonder if there is a Triple A future for a Hartford baseball stadium, the history of Pawtucket may be of interest. The first team to be named the Pawtucket Red Sox debuted in 1970 as a member of the Double-A Eastern League, according to Wikipedia. After three seasons as a Double-A Red Sox affiliate, Pawtucket's Eastern League franchise moved to Bristol, CT in 1973 to make room for the new Triple-A PawSox. And as most Connecticut sports fans recall, the Bristol franchise then moved to New Britain in 1983, first as a Red Sox Double-A affiliate (through 1994) and then as the farm team of the Minnesota Twins.

And might the presence of a stadium in Hartford, rather than New Britain, cause the Red Sox to return with an affiliate in Connecticut? Apparently not any time soon. The Sox appear set in Pawtucket and Portland.

In January 2013, the Portland Sea Dogs announced an extension of their affiliation with the Boston Red Sox as the Double A minor league team. Their contract was set to end after the 2014 season but the extension through the 2018 season was announced during the Portland Sea Dogs Hot Stove Banquet by Red Sox director of player development Mike Hazen and Sea Dogs president Charlie Eshbach. Eshbach served as Eastern League President for 11 years and is the league's longest serving active member  – dating back to his tenure as general manager of the Bristol Red Sox in Connecticut, not too many years after attending college at UConn.

“We are delighted to extend our relationship with the Portland Sea Dogs for an additional two seasons,” said Hazen at the time. “We are extremely fortunate to work with some of the best people in minor league baseball in Portland. The Burke family, Charlie Eshbach, and the entire Sea Dogs organization always go above and beyond to provide support to our players and staff. With the Sea Dogs, our minor leaguers experience the ideal environment to succeed and grow.”

The Sea Dogs are now in their 21st season at Hadlock Field, their 12th as an affiliate of the Boston Red Sox. The Red Sox originally entered into an agreement with the Sea Dogs following the 2002 season, when Portland changed affiliations from the Florida Marlins.

 (photo credit: Rob Kavaler)

Feds Disband National Blueway Program, CT River is Sole Survivor

It seemed like a good idea at the time. U.S. Secretary of Agriculture Ken Salazar designated the Connecticut River as the nation’s first National Blueway, in recognition of conservation efforts underway. That was two years ago – the first of what was intended to be a series of similar designations across the country. Fast forward to 2014. The fledgling federal program was abruptly discontinued by current Ag Secretary Sally Jewell, after a departmental review. Since it’s auspicious start, only two official designations were made.

The first was the Connecticut River, which runs through Connecticut, Massachusetts, Vermont and New Hampshire. The second was the White River, which spans more than 700 miles through Missouri and Arkansas. But that second designation was revoked after local opposition. And now the entire program is history, with the Connecticut River grandfathered in as the short-lived program’s sole survivor.

The National Blueways System was created in May 2012 under President Barack Obama’s America’s Great Outdoors Initiative. The program was voluntary, didn’t include any new regulations, and a designation brought no additional funding, the Associated Press has reported. It was intended to promote watershed conservation and support sustainable and healthy water supplies.

Federal officials insisted the program would not include any new protective status or regulations, but opponents in Missouri and Arkansas — largely conservative groups — weren’t convinced, the AP reported. Published reports indicated that some feared the conservation recognition program would lead to increased regulation and land seizures. That led first to the revocation of the White River designation last summer, followed by the end of the entire initiative earlier this year.

In riverfront ceremonies in Hartford on May 23, 2012, Interior Secretary Salazar designated the 410-mile-long Connecticut River as America's first National Blueway, saying restoration and preservation efforts on the river were a model for other American rivers. The blueway designation was intended to support existing local and regional conservation, recreation and restoration efforts, and does not establish a new protective status or regulations for a river, Salazar said at the time.

He was joined at Riverside Park in Hartford by U.S. Sen. Richard Blumenthal; U.S. Rep. John Larson; Principal Deputy Assistant Secretary of the Army Terrence “Rock” Salt; Friends of the Silvio O. Conte Refuge Chairman Patrick Comins and other members of the conservation and business communities.

That would be the program’s high water mark, so to speak.

“The National Blueways Committee will be deactivated, but the department will continue to encourage collaborative, community-based watershed partnerships that support sustainable and healthy water supplies,” a department spokeswoman told the AP this year, explaining the department’s decision to end the program. She reiterated that the Connecticut River will maintain the National Blueway designation it received two years ago – and now will be the only one in the country.

Signatures Sought: Libraries Make A Stand At State Capitol

The Connecticut Library Association, working in conjunction with the Connecticut State Library and the Connecticut Library Consortium, will mark National Library Week at the State Capitol on Wednesday, April 16.  They will be “bringing the Declaration for the Right to Libraries to life by visually illustrating its ten principles” – and looking for indiviuals to sign the declaration, which is part of a year-long initiative of the American Library Association.

The effort in Connecticut is aimed at legislators, other elected officials, and visitors who walk the Capitol’s concourse – offering displays of “powerful, living examples of the work that is currently taking place in Connecticut libraries and why it is so important that they continue to support our institutions,” officials said.

The Declaration states that “In the spirit of the United States Declaration of Independence and the Universal Declaration of Human Rights, we believe that libraries are essential to a democratic society.”

The ten principles include:

1. Libraries Empower the Individual -  Whether developing skills to succeed in school, looking for a job, exploring possible careers, having a baby, or planning retirement, people of all ages turn to libraries for instruction, support, and access to computers and other resources to help them lead better lives.
2. Libraries Support Literacy and Lifelong Learning - Many children and adults learn to read at their school and public libraries via story times, research projects, summer reading, tutoring and other opportunities. Others come to the library to learn the technology and information skills that help them answer their questions, discover new interests, and share their ideas with others.
3. Libraries Strengthen Families -  Families find a comfortable, welcoming space and a wealth of resources to help them learn, grow and play together.
4. Libraries are the Great Equalizer - Libraries serve people of every age, education level, income level, ethnicity and physical ability. For many people, libraries provide resources that they could not otherwise afford – resources they need to live, learn, work and govern.
5. Libraries Build Communities - Libraries bring people together, both in person and online, to have conversations and to learn from and help each other. Libraries provide support for seniors, immigrants and others with special needs.
6. Libraries Protect Our Right to Know -  Our right to read, seek information, and speak freely must not be taken for granted. Libraries and librarians actively defend this most basic freedom as guaranteed by the First Amendment.
7. Libraries Strengthen Our Nation - The economic health and successful governance of our nation depend on people who are literate and informed. School, public, academic, and special libraries support this basic right.
8. Libraries Advance Research and Scholarship -  Knowledge grows from knowledge. Whether doing a school assignment, seeking a cure for cancer, pursuing an academic degree, or developing a more fuel efficient engine, scholars and researchers of all ages depend on the knowledge and expertise that libraries and librarians offer.
9. Libraries Help Us to Better Understand Each Other -   People from all walks of life come together at libraries to discuss issues of common concern. Libraries provide programs, collections, and meeting spaces to help us share and learn from our differences.
10. Libraries Preserve Our Nation’s Cultural Heritage - The past is key to our future.  Libraries collect, digitize, and preserve original and unique historical documents that help us to better understand our past, present and future.

Based in Middletown, the Connecticut Library Association is Connecticut's 1,000 member strong professional organization of librarians, library staff, friends, and trustees working together to improve library service, advance the interests of librarians, library staff, and librarianship, and increase public awareness of libraries and library services.

There are 165 “principal” public libraries in Connecticut’s 169 towns (four towns are served by libraries in neighboring towns), as well as 27 additional libraries and 47 branch libraries in communities across the state.  A list of public libraries in Connecticut is available at http://www.ctstatelibrary.org/dld/files/community/connecticut-public-librar

Survey Says: Increase Consumer Protections, Limit Marketing of Alternative Electric Companies

Too much.  That’s the opinion of Connecticut residents age 50 plus when it comes to the steady barrage of marketing by alternative electricity companies, according to a new survey by AARP Connecticut.  The survey found that 82 percent of electricity customers age 50 and older had been solicited in the past 12 months by an electric supplier – and that a significant 25 percent of the customers had changed electric suppliers during the year.

There was also a clear mandate to reign in the marketing.   Nearly three out of four people would prefer that companies be limited to marketing to consumers only once a year.

A robust 88 percent expressed concern about the increasing costs of electricity.  However, most cite loyalty with their current supplier (35%), or not finding alternative suppliers with more competitive rates (21%) as reasons they chose not to switch carriers.  Sixteen percent cited negative perceptions or concerns about alternative suppliers, such as bad reputations (6%), being untrustworthy (4%), having variable rates (4%) or being bound by contracts (2%).

The marketing takes many forms.  The majority of customers said they have received offers from alternative suppliers through the mail (74%) and by phone (58%).  Additionally, a considerable number (13%) say representatives have knocked on their door at home.  The marketing tactics have generated strong support among those over 50 for limits:

• 84 percent support requiring sales staff to wear badges to identify themselves and their company
• 65 percent support requiring sales staff to tell consumers they have seven days in which they can terminate their contract
• 64 percent support requiring sales staff to provide written terms of sales agreements while on-site.

AARP Connecticut pointed out that a study by Connecticut’s Office of Consumer Counsel found that nine out of ten customers who switched to a third party supplier in CL&P’s territory and seven out of ten customers in UI’s territory were paying more than standard rages during the study period.  The overpayments, according to AARP, totaled about $13.7 million per month –“money that residents, especially older adults on fixed incomes, could be spending on basic necessities like groceries and medication,”  AARP noted.

Ninety percent of those surveyed supported proposals to protect consumers by requiring suppliers to disclose all costs associated with their prices, including early termination fees and minimum monthly charges, and 85 percent supported requiring suppliers who offer variable rate contracts to provide specific comparison information.

“It’s clear from these survey results, and from the stories our members have shared with us, that electric customers don’t feel like they’re getting a fair shake,” said AARP Connecticut Advocacy Director, John Erlingheuser.  “They’re fed up with high electric rates, with the constant marketing and questionable practices of third-party suppliers, and with the lack of oversight and enforcement by state regulators.  They want their elected officials to do more to help lower rates and ensure adequate consumer protections are in place in the alternative electric supply market.”

Among those surveyed, 77 percent were CL&P customers, and 16 percent were United Illuminating customers.  The survey pointed out to respondents that consumer electric bills are divided into two major sections: delivery and generation supply. CL&P and United Illuminating are the primary delivery companies in Connecticut. Since 2000, the supply portion of the bill has been deregulated, “meaning that independent companies, known as ‘electric suppliers,’ can compete to sell or supply you electricity.”  CL&P and UI continue to supply as well as deliver to consumers, but under deregulation, electric supply can be provided by other companies.  The deregulation plan was adopted by state government in an effort to reduce prices through a competitive marketplace.

Testifying at the state legislature last month, AARP Connecticut indicated that an array of unscrupulous marketing practices are luring consumers – especially those over age 50 - with seemingly attractive offers, only to have consumers receive bills charging rates often well in excess those that consumers had been paying previously.  They outlined a series of reforms that would better protect consumers.

In testimony before the Energy & Technology Committee, AARP Connecticut stated “What proponents of deregulation failed to recognize that markets require supervision, consumer protections, and proper enforcement. Some marketers have turned to means to capture customer interest and agreement that have resulted in complaints, misrepresentation of prices, the use of variable rates that are not predictable or even plainly stated, teaser rates, the renewal of fixed rate contracts into variable rate contracts without affirmative customer consent, and a host of telemarketing and door to door activities that confuse customers and take advantage of their lack of education and understanding of the terms being proposed to them in a hard sell marketing technique.”

Connecticut's Public Utilities Regulatory Authority (PURA) held a series of public hearings in February to solicit public comment in its ongoing investigation of the electric supplier market in Connecticut.  The agency provides a list of electric suppliers and aggregators on its website.  Earlier this month, Attorney General George Jepson and State Consumer Counsel Elin Katz called for enhanced consumer protections, CT Watchdog reported.

AARP Connecticut commissioned a telephone survey of 800 Connecticut residents age 50 and older to learn about their opinions on electric utility marketing and regulations.  The interviews took place between March 11 and March 16, and the data was weighted to reflect the Connecticut population age 50 and older.  The survey has a margin of error of plus or minus 3.5 percent.

University of New Haven Named a “Best for Vets” College

The University of New Haven (UNH) has been ranked among the nation’s best colleges for veterans.  The 2014 “Best for Vets Colleges” list, developed by Military Times, places New Haven among the top 80 institutions in the nation, ranking at number 59.  UNH is the only higher education institution from Connecticut to earn a place on the list.

In addition to evaluating schools’ veteran-focused operations, the publication considered more than a dozen different measures of academic success, quality and rigor, as reported by schools and the Education Department, to develop the rankings.

Representatives of about 600 schools responded to the Best for Vets: Colleges 2014 survey, comprising of 150 questions that delved into school operations in unprecedented detail, according to the publication.

The results indicated that many more schools are tracking the academic success of their military and veteran students — but the majority still do not.  Last year, fewer than 11 percent of school representatives responding to the survey said they track completion rates for current and former service members. This year, more than a third said they track similar academic success measures for such students, the publication’s website pointed out.

Military veterans of UNH (MVUNH) is a Student Group formed to both support current UNH Veteran student and encourage a UNH "Veteran friendly" campus to attract new Veteran students.  The university’s purpose is to create a community of veterans who will use their knowledge and experiences to educate the university community and advocate on behalf of student veterans.  Members meet once a month to discuss current events and provide new information.

The newly renovated and furnished Veterans Success Center on the UNH campus serves as common place for students to study, gather for MVUNH club meetings and relax.  The Center has four computers with access to printing, a microwave and refrigerator available to student veterans to use during breaks between classes.  The Veteran Success Center is heralded as a great place to meet fellow veterans and find out about veteran programming on campus and within the community.

In an effort to strengthen support for student veterans, Veteran Services and the University of New Haven have created a Student Veteran Emergency Fund.  Entirely dependent upon donations, the Student Veteran Emergency Fund has been established to assist student veterans who encounter an unforeseen financial emergency throughout the semester, including a delay in benefits, BAH and book stipends from the VA.

The University of New Haven is also a partner of the VA Connecticut Healthcare System, located in West Haven.  VITAL is a VA initiative aimed to support student veterans on campus in their successful transition to academia and in completion of their educational goals.  The University also participates in the Yellow Ribbon Program for veterans.